What about logistics
What rentals are eligible for pickup ?
Due to liability reasons, the following items are not eligible for pick up:
Arbors * Arches * Backdrops & Walls
All other rental decor is eligible for pickup at our Ashburn location. We may charge a flat packaging fee of $15 for fragile items to safely prepare items for transport. A security deposit is also required and refunded upon return of our items.
Rentals may be picked up after 10 AM on the agreed upon date and returned by 6 PM the day after the event.
Many of items are delicate in nature and one-of-a-kind. For any item damaged during course of rental, client assumes cost to cover repair or replacement up to 5 x rental amount.
What to expect
on the BIG DAY
On or about two weeks prior to the big day, I will reach out to you or your coordinator to finalize our delivery, setup and pickup timeline for your rental decor.
We will arrive and assemble or place any large structural decor rentals (such as arches/backdrops/barrels/bars) in the location approved by you or your coordinator.
All small rental pieces are packaged in traveling bins and handed to your point of contact for placement of items, unless we have added staging services to your contract.
After the festivities, we will return to collect our items. We ask that all rentals are left free of debris, including flowers, draping, candles, water, etc, otherwise a cleaning fee may apply.
Do you offer "Flip" Service?
At this time, we do not offer flipping service.
Please note that large rentals, such as arches, walls and barrels must remain at set up location unless "Flip Service" is selected.